People will often spend quite a bit of time searching for a quality family doctor that meets their needs. Few people just look up the word “doctor” in the phone book and then go to the nearest one available. However, in the field of medical equipment repair, many hospitals are using this “flip a coin” approach to selecting Medical Equipment Service provider who will service their clinical equipment.
Finding a company that provides quality hospital equipment repair services is not impossible, but some forethought should be put into the selection process. As someone who has worked both as an in-house Biomedical Equipment Technician (BMET) and as a repair technician for a medical device repair vendor, I have learned a great deal about the need for quality when it comes to servicing medical devices. When it comes to outsourcing a medical equipment repair that may be beyond the capabilities of the in-house Biomedical Engineering department, it is important that the equipment repair facility upholds the same or higher quality standards than the Hospital sending in the faulty equipment. For this reason, I only recommend using repair facilities that are ISO certified.
The ISO 9000 standards are a family of standards for Quality Management Systems. Many hospitals are seeking ISO certification and it makes a lot of sense for companies that work closely with hospitals to do the same. A medical equipment repair company is willing to go through the process of ISO certification to show a commitment to quality service and performance improvement. If the organization is looking for quality medical repair services, then ISO certification should be a determining factor in the search.
To find a great source for quality Medical Equipment Repairs, visit the Soma Technology website. Soma Technology is an ISO 9000 certified Medical Equipment company dedicated to Quality Medical Equipment Repairs and Specialized Customer Service.